Rachel Shackleton
Development and Consultacy Services
38, 11 line V.O. St Petersburg,
199178 Russia
Telephone 007 812 327-80-45
Telephone 007 812 942 43 74 Mobile
rachels@concept-training.com
www.concept-training.com


Date of Birth
24 January 1959

Languages
English

Trainings
(concerning consultancy) Management and Leadership, Sales and Negotiation, Communication and Customer Service, Cultural Diversity,Teamwork and Teambuilding, individual and group coaching, HR consulting

Core competency
Management and Leadership, Sales and Negotiation, Communication and Customer Service, Teamwork and Teambuilding, individual and group coaching, HR consulting

Field of action
Russia: Moscow, St Petersburg, Kazan


Customers
Elcoteq, Motorola, Kappa Packaging, Kelly Services (Moscow and St-Petersburg), Henkel, Peterstar, Sara Lee, Swedwood Tikhvin

Work experience
Rachel has over 25 years of international training and consultancy experience, including over 10 years living and working in Russia. Her first introduction to Russia was in 1992 when she joined Grand Hotel Europe as the Training and Development Manager, then managed under the Reso group. Also under her responsibility was Hotel Olympia, both in St Petersburg. Rachel has a background in the Hotel and Hospitality Industry and specialises in the field of Human Resource Development


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